Job Title: ServiceNow Developer 

Location: Austin, TX

Duration: 8 Months + Extension

Bill Rate: $73/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Summary:

We are seeking an experienced ServiceNow Developer responsible for designing, developing, implementing, and maintaining ServiceNow applications and workflows. The ideal candidate should have strong experience with ServiceNow platform development, ITSM modules, JavaScript, Service Catalog, Flow Designer, integrations, and custom application development.

Roles and Responsibilities

• Design, develop, and customize ServiceNow applications based on business requirements.

• Configure and maintain ITSM modules, including Incident, Problem, Change, and Request Management.

• Develop client scripts, business rules, UI policies, and script includes using JavaScript.

• Create and maintain workflows and automation using Flow Designer and Workflow Editor.

• Configure Service Catalog items, catalog client scripts, and request workflows.

• Develop custom applications and modules using the ServiceNow platform.

• Implement integrations between ServiceNow and external applications using REST and SOAP APIs.

• Configure ServiceNow CMDB, Discovery, and Configuration Management processes.

• Develop UI Pages, UI Actions, UI Macros, and Service Portal components.

• Implement role-based access controls, ACLs, and platform security policies.

• Work with Import Sets, Transform Maps, and data migration processes.

• Perform platform upgrades, enhancements, testing, and deployment activities.

• Troubleshoot production issues and provide technical support.

• Collaborate with business analysts, administrators, and cross-functional development teams.

• Maintain technical documentation and follow ServiceNow development best practices.

Required Technical Skills

• Platform: ServiceNow Platform, ServiceNow Now Platform

• ITSM Modules: Incident Management, Problem Management, Change Management, Request Management

• Programming: JavaScript, HTML, CSS, AngularJS

• Development: Business Rules, Client Scripts, Script Includes, UI Policies

• Automation: Flow Designer, Workflow Editor, IntegrationHub

• Service Catalog: Catalog Items, Record Producers, Order Guides

• Integrations: REST API, SOAP API, JSON, XML

• CMDB: Configuration Management Database, Discovery, Service Mapping

• Reporting: Reports, Dashboards, Performance Analytics

• Security: Access Control Lists (ACLs), Roles, User Administration

• Tools: ServiceNow Studio, Git, Update Sets

• Methodologies: Agile, Scrum, ITIL, SDLC