Job ID:
J36993
Specialized Area:
RPA
Job Title:
IT & Operations Associate
Location:
New York,,NY
Duration:
12 Months
Domain Exposure:
Utilities/ Energy, Retail, IT/Software
Work Authorization:
US Citizen, Green Card, OPT-EAD, CPT, H-1B,
H4-EAD, L2-EAD, GC-EAD
Client:
To Be Discussed Later
Employment Type:
W-2 (Consultant must be on our company payroll. C2C is not allowed)
RESPONSIBILITIES
The IT & Operations Associate will be the main point of contact for desktop support, playing a proactive role in the maintenance and administration of workstations, laptops, and mobile devices including inventory. The IT & Operations Associate will also be a point of contact for general office management, including interfacing with vendors and building management staff.
Main responsibilities include:
+ Assisting users with troubleshooting by providing end user support and technical assistance in the use of computers (workstations & laptops), and software applications, including working with hardware and software vendors to resolve any related issues.
+ Setting up and configuring desktop computers, peripherals and accounts.
+ Installing, maintaining and configuring hardware and software systems according to company policies
+ Troubleshooting, repair and maintenance of computer equipment, including computer and peripheral testing and diagnoses, and escalating corrective procedures to other technical resources as appropriate.
+ Assisting in the installation and maintenance of telephone system.
+ Ordering and stocking equipment and supplies as necessary.
+ Maintaining inventory of all IT equipment, software and software licenses.
+ Providing support for all AV requirements for meetings.
DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract