W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    ServiceNow

  • Job Title:

    Support Associate

  • Location:

    Washington,DC

  • Duration:

    8 Months

  • Domain Exposure:

    Healthcare, Pharmaceuticals, Manufacturing

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description
  • Monitoring of messaging platforms, provide first and second level troubleshooting, escalate/follow up the incident until it is resolved
  • Works in a 24 x 7 operations center in support of mission-critical environment, including issue resolution and provisioning as assigned.
  • Individual must understand and pass robust security procedures in order to be given approval rights for updating the platform.
  • Works effectively with internal and external organizations as necessary to expedite repair efforts.
  • Provides assistance to the Service Desk team for issues relate to known outages.
  • Retrieve referral status updates and request escalations as necessary from external Carriers.
  • Follow all new and existing SUI and NOC processes and standard operation procedures.

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Equal Opportunity Employer

DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract