W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    ServiceNow

  • Job Title:

    ServiceNow Administrator

  • Location:

    New York,NY

  • Duration:

    10 Months

  • Domain Exposure:

    Retail, Government, Education, IT/Software

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description
  • Resolve escalations received through ticketing system, emails, and/or phone calls in a timely manner.
  • ServiceNow administration such as: gathering and analysis, solution design, development task management, quality assurance and release methodologies and regular maintenance
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
  • Provide technical support for application users and other teams who are involved in ITIL Concepts
  • Identify system deficiencies and recommend solutions
  • Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
  • Ensure tool configuration consistency across development, QA, and production environments
  • Reduce or eliminate repetitive tasks through the development of monitoring, automation, and training of support staff.
  • Participates in creating and developing standards, best practices, support guidelines and procedures
  • Participate in ongoing production support and end user support

What You Need for this Position:

  • A Passion for problem solving, Self-motivated and self-directed
  • 5+ years of experience in ServiceNow platform as an Administrator/Developer on an enterprise-wide, multi-tier ServiceNow production environment.
  • Strong working knowledge of ServiceNow core architecture, especially modules such as: Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge Management
  • Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies
  • Experience integrating ServiceNow with third-party tools
  • Understanding of Web technologies like HTML, CSS, XML, JavaScript
  • Must Have - Linux/Unix/Windows experience
  • Knowledge of scripting language such as: bash shell, perl, python, powershell
  • Experience working with a NOC environment.
  • Good verbal and written communication skills
  • Comfortable working in a fast-paced, changing environment 

Apply Now
Equal Opportunity Employer

DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract