Job ID:
J36993
Specialized Area:
Service Now
Job Title:
Service Now Developer-
Location:
Detroit,MI
Duration:
8 Months
Domain Exposure:
Telecom, Aerospace/ Airlines, Education
Work Authorization:
US Citizen, Green Card, OPT-EAD, CPT, H-1B,
H4-EAD, L2-EAD, GC-EAD
Client:
To Be Discussed Later
Employment Type:
W-2 (Consultant must be on our company payroll. C2C is not allowed)
JOB DISCRIPTION:
We’re seeking a Systems Engineer to provide leadership, coordination and oversight for continuous improvement initiatives in Client IT Service Management function, using ServiceNow.
RESPONSIBILITIES:
Work with the Director, Solution Architecture, and stakeholders to produce ServiceNow enhancement releases
Understand customer objectives, develop alternatives, and design solutions
Contribute to determination of the delivery approach in collaboration with customers to achieve objectives
Maintain expectations of all stakeholders throughout the solution lifecycle, through effective communication and demonstrations as solutions progress
Coordinate the efforts of multiple developers and customers to manage the full solution lifecycle
Ensure quality practices are maintained by the team and contribute to development and evolution of the knowledge base
REQUIRED SKILLS:
Experience with Service Now - specifically Inventory Management, Asset Management, and Project Portal Management
Experience with workflow automation
Experience working with and interacting with customers - specifically executives (this person is directly responsible for all customer relations.
3+ years of ServiceNow Experience (w/ at least 2 ITSM engagements)
5+ Years of IT/Systems Development Experience
3+ Years Knowledge of Server, networking and security integration on-prem and in the cloud environments
2+ years of experience with Network and Use Case Diagramming
3+ years of experience with conducting requirements elicitation sessions and JAD Sessions
1+ years of Preferred Data Modeling Experience
Experience w/ Mobile App Development
CompTIA or equivalent Certification
DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract