Support Engineer (SQL)
Banking & Finance, Telecom, Education
US Citizen, Green Card, OPT-EAD, CPT, H-1B,
H4-EAD, L2-EAD, GC-EAD
To Be Discussed Later
W-2 (Consultant must be on our company payroll. C2C is not allowed)
As a Support Engineer, you are responsible:
The support engineer is responsible for support delivery, providing technical support to Azure customers by resolving escalated, complex technical customer issues on the Azure Platform and delivering Azure Technical Support against CPE(Customer-premises equipment) and workflow efficiency targets To identify required tools, cloud access, training, processes or capabilities to assess customer issues in less than 15 minutes Keep escalations to PG operations below 10% of the volume.
The Support Engineer will need to closely collaborate with PG engineering and operations, and other CTS engineers
SQL Developer with 1+ years of experience with good knowledge on any BI reporting tools
Strong ability to communicate clearly and professionally with end customers.
Strong ability to troubleshoot complex issues in an often-ambiguous environment.
Strong ability to analyze, interpret, and communicate technical errors and solutions.
This track will be in 24X7 shift model.
DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract