W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    ServiceNow

  • Job Title:

    Service Now Developer

  • Location:

    Lake Mary,FL

  • Duration:

    14 Months

  • Domain Exposure:

    Healthcare, Banking & Finance, Aerospace/ Airlines, Oil & Gas

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

Responsibilities:

  • You will bring all ITS resources together to meet business requirements.
  • Responsible for service delivery, resource allocation, project plans, reporting and delivery of status to business leaders. Accountable for achieving customer satisfaction and Service Level Agreement commitments. Participates in the development and delivery of training programs on a local, regional and national basis.
  • Leads activities with multiple disciplines (TSS, Infrastructure, Unified Messaging, Cybersecurity, Communications, Workplace Services, etc.) where various groups are engaged to achieve desired results.
  • Responsible for development and management of staff and teams. This includes performance management, goal setting, professional development, coaching/mentoring, team recognition and recruiting activities.
  • Grows relationships with business leaders and customers at all levels in the organization. Promotes ITS as a trusted business partner, connects with customers to understand business needs and understand where ITS can provide solutions.
  • Solicits feedback from business leaders to ensure ITS service delivery is exceeding expectations.
  • Handles projects and services within budget guidelines, develops cost control measures, handle time & expense compliance and provides recommendations into budget planning.
  • Responsible for the development and deployment of advanced technical solutions.
  • Validated knowledge of specialized areas including, but not limited to: laptops, mobile devices, AV, printers, inventory management and process automation.
  • Provide service performance metrics around the aforementioned areas.Manages, measures and reports on all security, risk and compliance activities that occur within area of responsibility. Works directly with the Information Cybersecurity, Risk and Compliance team and the Office of General Council in response to matters of litigation.
  • Assesses customer needs, priorities and trends through regular ongoing communication with clients. Identify, evaluate and collaborate with business partners regarding opportunities for improvement and provides constructive suggestions for change.
  • Performs other job-related duties as assigned.

 


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Equal Opportunity Employer

DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract