Job ID:
J36993
Specialized Area:
ServiceNow
Job Title:
Service Now Administrator
Location:
Raleigh,NC
Duration:
10 Months
Domain Exposure:
Banking & Finance, Utilities/ Energy, Insurance, Retail, Government, Telecom, Aerospace/ Airlines, IT/Software, Media/ Entertainment
Work Authorization:
US Citizen, Green Card, OPT-EAD, CPT, H-1B,
H4-EAD, L2-EAD, GC-EAD
Client:
To Be Discussed Later
Employment Type:
W-2 (Consultant must be on our company payroll. C2C is not allowed)
Required Skills:
• 3 years experience as a Certified Service Now Administrator
• Experience/Knowledge in Service Now version of Kingston.
• Knowledge and expertise to perform core configuration tasks
• Excellent analytical, problem solving and troubleshooting skills with the ability to communicate/express technical issues to a wide variety of users, including but not limited to: management, non-technical customers, and associates
• Working knowledge of User Interface (UI) policies, data policies, UI actions, business rules and client scripts
• Experience with requirements gathering
• Experience with Functionality/CAT Testing
• Knowledge of Use mobile clients
• Working knowledge to Activate plugins
•Experience in functional operations (Adding users, groups and modifying roles, etc.)
• Ability to manage data with tables, the configuration management database (CMDB), import sets and update sets
• Experience working with two key process applications: Knowledge Base and ServiceNow Service Catalog
• Ability to create workflow activities and approvals
DIGITAL TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DIGITAL TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DIGITAL TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract